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| Attribute Label | ||
| Description | A system that enables an institution to record, fulfil and track interactions with enquirers, applicants, students and alumni. | |
| display name | Customer Relationship Management system | |
| present or future | present | |
| Related to Activities | ||
| source | ||
| supports Functions | Marketing, Recruitment | |
| used in Process | Educational liaison, Enquiry handling, HE Fairs, Mailings | |
| uses Artefacts |