ADoM - Admissions Domain Map

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Overview Diagram


Enquiry handling

Types
  Attribute Label
Contains activities  
Description An enquirer or applicant makes an enquiry about a course or about admissions to the higher education institution. Enquiries or admissions staff answer the enquiry by collating and sending out information to the applicant. The fulfilment of the enquiry may be handled by a separate marketing system, which can be outsourced.
display name Enquiry handling
is described by Scenarios Marketing the programme, Pre-application marketing
is related to Artefacts Prospectus, UCAS application print-out, UCAS application record
present or future present
Related to Functions Recruitment, Applications Administration, Clearing
Related to Lifecycle States Learner applicant (confirmed), Learner applicant (declined), Learner applicant (rejected), Learner applicant (started), Learner aspiring (mature), Learner aspiring (FE college), Learner aspiring (secondary school), Learner aspiring (widening participation), Learner student, Learner applicant (submitted), Learner applicant (awaiting reference)
source  
uses IT application Student application system, Customer Relationship Management system

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Generated: 12/23/2008, 2:01:37 PM, Greenwich Mean Time

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ADoM is a JISC funded project led by the University of Nottingham, Centre for International ePortfolio Development in partnership with Manchester Metropolitan University, UCAS and APS Ltd.